As humans, we like to compartmentalize things to help our brains cope with complex and often intertwined ideas. In our line of work, when talking to businesses about starting a referral program, we often hear things like “So, this is a turn key program?” or “How many...

We all know that the ultimate goal of a referral program is to get referrals. It seems self-explanatory. However, while that is an extremely important metric, it’s not the only one. Having the ability to “take the pulse” of how your program is growing as well as being...

At WarmUp, one of the most common questions we get is, “how do I even get referrals?” Our clients often do not know what to ask or how their processes should work. But that’s okay! You don’t have to do this on your own. Figuring out how to get customer referrals by...

If you’re looking for ways to grow your company, you may have considered establishing an employee referral program. In these programs, employees recommend people they know for open positions, and then are rewarded if their candidate is selected.  While this...

Before we get into referral program basics, think back to a time you had a really great customer service experience.  For me, it was back in my college days. I had taken my wife (then girlfriend) to a Logan’s Roadhouse for a date. We were having a good time, just...

So you did your research, you know your audience, you’ve set up your referral program, and you’re ready to go. But how do you really make it a success? If you want to have a great referral program that is loved by your customers and constantly talked about, you need...